You will learn how to improve your style of delivery and enhance your overall presentation skills. You’ll become more aware of how you present your message and the positive and negative effects it can have with your prospects.
The information gained will be a process of awareness, correction and achievement. The goal is to give you greater control of your presentation and scripting style to help you deliver what you have to say in a more professional and creative approach.
This course is excellent for those who desire to enhance their style of delivery in all aspects of communications.
An emphasis on improving your ability to communicate and deliver your overall presentation skills in all call handling processes.
- 01 PPT
- 02 Documents
- 01 Online Test
Who should take this course?
- Anyone who uses the telephone as a marketing tool
- If you are selling, generating leads or appointment setting, this course is for you
- Call Center Agents
- Inside Sales Agents
- Sales People
What makes your course unique?
- The instructor's 40 years of hands-on experience of the do's and don'ts of cold calling
- A script is a guide, but how well you present it makes the difference in your prospect’s receptivity
- You will improve your style of delivery
- Set yourself apart from other callers
- Improve your overall calling experience
- At the end of the 17 modules, you will receive a certification of completion from Kathy Sisk Enterprises, Inc
Language of instruction: English